Contact

We’re here to help!
If you have any questions about your order, sizing, shipping, or returns, feel free to reach out to us anytime.

Customer Support Email

📧 support@dremastorm.com
(We reply within 24–48 hours)

Business Hours

🕒 Monday–Friday
9:00 AM – 6:00 PM (EST)

Order Support

For order issues, please include:

  • Order number

  • Full name

  • Email used at checkout

  • Photos (if there’s an issue with the item)

Shipping Questions

Tracking updates may take 1–3 business days.
If your package is delayed, contact us and we will follow up with the carrier for you.

Return & Refund Policy

You can review our full policy on our Refund Policy page before requesting a return.