Shipping Information

At DermaStorm, we strive to provide a seamless and reliable shipping experience for our valued customers. Please review our shipping policy below to understand how we process and deliver your orders.

Order Cut-Off Time

Orders placed before 12:00 AM (midnight) will begin processing the same business day.

Orders placed after 12:00 AM will be processed on the next business day.

Order Processing Time

Once your order is placed, our team works diligently to prepare it for shipment. Processing typically takes 1–3 business days.
During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods

We offer free shipping on all orders, with flexible options displayed during checkout based on your location.

Estimated Shipping Time

Standard Shipping: 7–15 business days

Expedited Shipping: 5–8 business days

We partner with reliable carriers to ensure timely and secure delivery. Please note that delays may occur due to customs, weather, or other unforeseen factors.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
Please allow some time for the tracking information to update after the email is received.

Shipping Restrictions

We strive to ship globally but may be unable to deliver to certain regions.
If we are unable to ship to your address, we will contact you promptly and assist with alternative solutions.

Shipping Costs

Shipping is completely free—no hidden fees or surprises at checkout.
From time to time, we may offer additional shipping promotions, so be sure to check for ongoing deals.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Please consult your local customs office for more information prior to placing an order.

Need Help?

If you have any questions or concerns about your shipment, feel free to contact our support team:

📧 Email: support@DermaStorm.com